Returns & Exchanges
At DiveCatalog.com, we want to ensure you are fully satisfied with your underwater gear. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Place the items in their original, unopened packaging with all tags and manuals included, ensuring the gear is securely padded to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Refund or Exchange
Once our technicians inspect your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing